Customer Help Center

Shipping

Why isn't the free shipping code working?

Free Shipping is only available for first time customers who are registered. Please make sure you add it into the Coupon field and not the Gift Read more...

How much does shipping cost?

Unlike many online merchants, we don’t tease with below market prices and then overprice the shipping costs to make up the difference. We charge a Read more...

How long does it take an order to ship?

All items that are in stock (which is 99.9% of them!) will ship same day if placed before 3PM EST. We do not ship on the weekends or on USPS holidays, Read more...

My order says shipped, but I don't have the tracking

If you have an account with us, just login to your account and your tracking number will be with your order. If you checked out as a Guest, please contact Read more...

Do you ship internationally?

We will ship to any country in the world. The shipping cost depends on the size, weight, and destination of the shipment. You can determine the exact Read more...

Can I get a free sample?

We appreciate your interest in our products. However, we do not provide samples. Our 50kg packages are the smallest size we manufacture. This size allows Read more...

What if an item is missing or arrives damaged?

Please contact us at service@modernistpantry.com or 1 888 578 3932 and let us know your order number and missing/damaged item. We will send you the Read more...